Returns

 

 

Customer satisfaction is our top priority, which is why we offer a 14-day return policy on all artworks. We want you to be fully satisfied with your order, and we strive to make returns as easy and smooth as possible.

When can items be returned?

  • Within 14 days of receiving the item, if it does not meet your expectations for any reason
  • If the artwork differs from your order (wrong size, finish, or artwork)
  • If the artwork has been damaged during transit
  • If there are quality issues with the artwork

Return process

To initiate a return, please email us at info@flamicroz.com with the following information:

  • Order number
  • Reason for return
  • Photos of the issue (in case of damage or quality issues)

We will provide you with further instructions via email.

Important information

  • If the reason for return is due to an error in the order or a quality issue, we will cover the return shipping costs.
  • Returned items must be in their original packaging and undamaged.
  • A refund will be issued within 14 days after the item has been received by us.